We act as the bridge that helps you scale and innovate at speed and transform into an experience first culture, so you can think, operate and transform simultaneously.
We tackle some of your biggest challenges, by combining the power of storytelling with the latest in design thinking methodologies and digital innovation. We unlock value by addressing the 8 dimensions of work.
EXPERIENCE 360 reimagines the future of work by putting the human experience at its core. In an era where employee engagement and well-being are more than buzzwords—they're business imperatives—Experience 360 offers a transformative approach that combines diagnostic rigour with the creativity of design thinking and storytelling. We believe that the best solutions are born from empathy, creativity, and a deep understanding of the 'micro-experiences' that make up your day-to-day work life. We don't just identify what needs to change; we show you how to make it happen, one experience at a time.
Our suite of diagnostic tools—Work 360, Culture 360, Team 360, and Lead 360—provides a comprehensive, 360-degree view of your organization. These aren't just surveys; they're strategic lenses that help you navigate and evaluate your experience of work, unearth the cultural forces shaping it, decode the team dynamics elevating it and illuminate the leadership attributes that amplify it.
Digs deep into the cultural forces that shape the 8 dimensions of work, providing a nuanced understanding of your organization's values and behaviors.
Navigates and evaluates your organization's strategic maturity across the 8 dimensions of work, pinpointing areas for growth and innovation
Shines a light on the leadership qualities that can transform these dimensions, from decision-making to employee empowerment
Deciphers the team dynamics that influence the 8 dimensions of work, offering insights into collaboration, communication, and collective well-being
Armed with these insights, we deploy our modular design thinking program tailored to your unique needs. Each module targets 8 specific dimensions of work, turning insights into actionable interventions.
Whether it's enhancing team collaboration, fostering authentic leadership, or promoting well-being, our modules are designed to be flexible, adaptable, and deeply impactful. As you implement each module, they start to influence and integrate with each other, creating a harmonious, holistic work experience that boosts engagement, productivity, and wellbeing.
By combining the principles of design thinking and storytelling with our human-centered approach, we have created a series of modules that are not only effective and sustainable but also emotionally resonant and meaningful.
The optimal time to apply Experience 360 depends on the current status of engagement within your organization and what you're looking to achieve. However, here are some situations where applying our Experience 360 Framework might be particularly beneficial:
If an organisation/team is facing low employee engagement, high turnover rates, or poor employee reviews, a comprehensive program can help address the root causes of these issues across all dimensions of work.
As organisations grow or scale rapidly, they often face challenges related to maintaining their culture, supporting their employees, and ensuring efficient collaboration and team work. A comprehensive program can help manage these growing pains effectively.
If the organisation is going through a significant change, such as a merger, acquisition, or a major restructuring, it might be the perfect time to apply a comprehensive program. This can help ensure the changes lead to a more positive employee experience and better business outcomes.
The starting point and trajectory of experience transformation is unique for every company. Each engagement must start with some level of listening, co-creating and designing of the experience. We work together to build trust, expediate innovation and transfer knowledge.
REWRITE YOUR
EMPLOYEE EXPERIENCE
STORY
Together we build a rich story of what your people want from their experiences of work; engaging and involving them in defining their needs, evaluate operational impact and align to desired future state.
DESIGN IMPROVED WORK EXPERIENCES AND TEST NEW TOOLS
We place the employee at the heart of the design process. All organisational requirements – processes, systems, capabilities are designed to deliver a human centric approach that meets the wants and needs of your people
We start small and scale.
ACTIVATE THE CHANGE IN AN IMMERSIVE WAY TO ACCELERATE BUSINESS OUTCOMES
We co-create and deploy your story via a roadmap of technology, analytics and change management investments that are required to drive the value out of becoming an experience led organisation.